Effective Date: 28 May 2025
Welcome to e_Auktion. By accessing or signing in to your account on this website or platform, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. User Account and Eligibility
You must be at least 18 years old to create an account.
You agree to provide accurate, complete, and updated information during registration.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
2. Use of the Platform
Users may participate in auctions by placing bids or listing items for sale, subject to approval.
All bids are legally binding. Once a bid is placed, you agree to pay the amount if you win.
You may not use the platform for any unlawful, harmful, or fraudulent purposes.
3. Bidding and Auction Rules
Bids must be placed through the platform’s designated process.
Auctions close at the time specified. The highest valid bid at closing will win.
The platform reserves the right to cancel or extend auctions, or to refuse bids deemed fraudulent or suspicious.
4. Payments and Fees
Successful bidders must make payment within [e.g., 48 hours] of auction close.
Listing or transaction fees may apply. All fees are disclosed before submission.
Failure to complete payment may lead to account suspension or legal action.
5. Item Listings and Seller Responsibilities
Sellers are responsible for providing accurate descriptions and condition of items.
Misleading or false listings are prohibited and may result in penalties or suspension.
The platform is not liable for issues related to quality, delivery, or authenticity of items.
6. User Conduct
You agree not to:
Interfere with other users' activities or disrupt the platform’s functionality.
Post any offensive, harmful, or illegal content.
Impersonate other users or provide false information.
7. Termination and Suspension
The platform reserves the right to:
Suspend or terminate your access for violating these terms or applicable laws.
Remove any content or listing that violates policies without prior notice.
8. Limitation of Liability
The platform is provided “as is.†We do not guarantee uninterrupted service or accuracy of listings or data. We are not liable for damages resulting from:
System errors or downtime
Transactions between users
Item delivery failures
9. Privacy
Your personal information will be handled according to our [Privacy Policy], which forms part of these Terms. We do not sell user data to third parties.
10. Modifications
We reserve the right to modify these Terms at any time. Continued use after changes implies acceptance. We encourage you to review the Terms periodically.
11. Governing Law
These Terms are governed by the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
12. Contact Information
For questions regarding these Terms and Conditions, please contact:
Email: info@nguru.co.ke
Phone: +254-722-234343]